Equality and Diversity in NHS Services

New laws under the Equality Act 2010 give the NHS new opportunities to work towards eliminating discrimination and reducing inequalities in healthcare. Most of the new provisions came into force on October 1 2010, with other parts to be phased in by 2013.

What does this mean for you?

Most of us need to visit a doctor or dentist from time to time, and may need hospital treatment on occasion. Others may rely on the NHS services for help with long-term health conditions or disabilities. Whenever you need healthcare or medical treatment, you have the right to be treated fairly and not to be discriminated against, regardless of your 'protected characteristics'. You can see a list of protected characteristics below.

The new law sets out that every patient should be treated as an individual and with respect and dignity.

The new law means that all NHS organisations will make sure healthcare services are fair and meet the needs of everyone, whatever their background or circumstances.

Who is protected?

Within healthcare service provision, the 'protected characteristics' are currently:

  • disability
  • gender reassignment status
  • marriage and civil partnership status
  • pregnancy and maternity
  • race
  • religion or belief
  • sex
  • sexual orientation

The law also now protects people who are at risk of discrimination by association or perception. This could include, for example, a carer who cares for a disabled person.